PUMPKIN CAR STEREO SUPPORT CENTER

Hi
I have so many problems with my pumpkin unit now. it turns off. reboots.
wont reboot. goes into black screen. Terminates apps constantly. Turns off
apps. Gps turns off after 3 min and so on and so on..
So i guess there is a firmware issue.
i have reset the unit many times but that doesn`t help.
The Ebay number for the pumpkin i bought is- 372216365181
Is there a new firmware i can try to see if the unit will work beter?
Kind regards
Stian

Hi,

Here is the updated firmware.
https://mega.nz/#!6XhWXQoR!W0GwWH4tpNqM ... jc2zbP8aQc

Thank you
Jammy

Thank you Jimmy
I have now downloaded the new firmware from your link.
Do you have a tutorial for how i install/flash it to my unit?

Kind regards
Stian

Hello Stian,

Here is the way how to install this firmware.
Put the file in the SD card root directory without decompressing it, insert it into the GPS card slot, and then click Settings-System-System Upgrade.

Thank you
Jammy

Hello Jimmy.
I did what you said. installed it the GPS card slot.
When the player restarted, it just goes into the startup mode with the logo on the screen.
Stays like that forever. Then after a long time, the screen turned black and nothing more happends.
Then i try to start the player back up again. and the same thing happends.
What do i do now?

Kind regards
Stian

Hello Stian,

Our technical team said your car stereo needs to change the Android board.

Jammy

Okay. so will you send me a new Android board then?

Are you sure that`s the issue? Or can it be wrong firmware?
I tried do a system update one more time.
And i sent pictures to show the progress.
After it finished the install. it went back into bootloop with the car logo showing.
The strange thing is that the backup camera works when i put it in reverse. and my phone connects to it via bluetooth.

Can you please reply Jammy?
Are you sure i need to change the Android board?
Will you at pumpkin send me a new one?

Hello,

Because your car stereo can not update successfully, so it needs to change the Android board.
You can email to support@autopumpkin.com to ask the Android board.

Thank you
Jammy