PUMPKIN CAR STEREO SUPPORT CENTER

Hi Jammy,

On March 10, 2020 I bought the 7 inch pump with the SKU label AA0477B-A01 from Amazon under the order number 304-2600075-7827540.
The device has the MCU version: MTCE_HT_V3.30_1
Kernel version: 4.4.167

My questions:
Is there a new MCU version for this device and also for Google Maps offline maps for Europe?
How are the offline maps implemented in Google Maps?

Thank you for your reply
Greetings from beautiful Switzerland

Hello Orvell,

Can you tell us what's the problem of your car stereo and why you want to update the MCU version?
And the Google maps offline for Europe we have only updated to 2018.
But we have the Sygic offline maps 2019.
Do you interested in it?

Thank you
Jammy

Hello Jammy,
please excuse me for answering so late.

The problem is that my Pumpkin cannot find the Bluetooth connection device.
Initially, the connection to the cell phone worked, but now there is no cell phone and no other devices.

The SD card is also not always found and then I have to reformat it. This is currently running


Edit:
I tried the options under Factory Settings> APP> BT:
WQ_BC5, WQ_BC6 and WQ_BC8.
No success, the Pumpkin cannot find any Bluetooth devices. I think the BT module is defective.

Hello,

Please try to use your mobile phone to search for the car stereo Bluetooth name. After find it and then connect.

Thank you
Jammy

Hi Jammy

I tried the search from both sides.
My mobile phone finds many other devices. The pumpkin is not.

If I change the options under Factory Settings> APP> BT, WQ_BC5, WQ_BC6 and WQ_BC8, I always had to re-enter the name (Pumpkin) and the code (0000) in the unit.

Nothing was successful, no device can find the other.

Hello Orvell,

Our technical team thinks the board in your car stereo may be broken.
Please contact our customer service or email to support@autopumpkin.com to get a new board.

Thank you
Jammy