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PUMPKIN CAR STEREO SUPPORT CENTER • Firmware Update
Page 1 of 2

Firmware Update

Posted: Tue Aug 01, 2017 11:21 am
by Brigham
Hi,

I running a 6.2 inch Quad-core Android 4.4 Kitkat Universal Car Stereo In Dash GPS Navigation System Support AVI/DVD/VCD/MP3/CD 2 Din.

Order number: #100000126 dated 22 September 2015.

SKU Code: KD-C0247-UK-B

Can you advise if there is an update for my device?

Only problem I have with the device, occasionally I have to reset the unit due to loss of volume control.

Regards

John

Re: Firmware Update

Posted: Wed Aug 02, 2017 2:49 am
by Jammy
Hi,
this is the firmware for the unit C0247.
https://mega.nz/#!pE9RkSYQ!9keYflM6RSJ0 ... veW7UV9MA8
Regards

Re: Firmware Update

Posted: Mon Sep 25, 2017 7:48 am
by Brigham
Hi,
Uploaded the new Firmware, all appeared to work, what I get now, occasionally the device won't power up, I have to hold power button to enter re-boot mode, then re-install the Firmware. Most annoying, can you advise how to rectify, you may need to provide an update to the latest firmware.
Regards
John

Re: Firmware Update

Posted: Tue Sep 26, 2017 2:43 am
by Jammy
Hi,
thank you for your feedback.
I will react this problem to our engineers.
the firmware i gave you is the latest.If you don't mind ,you can try to flash the old version firmware.
https://mega.nz/#!wdcCGIYS!hKUwZA4cgzAv ... 7pGrvc4D9o
Regards

Re: Firmware Update

Posted: Wed Sep 27, 2017 7:33 am
by Brigham
Hi,
I'll leave it running the latest firmware for now, wait for your engineers to advise how to rectify the defect.
Regards
John

Re: Firmware Update

Posted: Thu Oct 05, 2017 11:15 am
by Brigham
Hi,

Decided I will return the firmware to the original version, the Map App I use has stopped working with the new version of firmware.

I use HERE 360, very good Android map tool.

Regards

John

Re: Firmware Update

Posted: Fri Oct 06, 2017 11:05 am
by Brigham
Hi,

Re-installed the Firmware as you recommend, all appears to work, time will tell.

The problem I have with the apps, HERE WeGo SatNav app I use, this replaces the one that came with the device (wasn't any good for the UK), does not work, I can download from Google store, but will not run, says it cannot find the storage, checked the settings for storage, all appears okay.

Please advise how to get HERE WeGo working on my device.

Regards

John

Re: Firmware Update

Posted: Tue Oct 10, 2017 3:51 am
by Jammy
Hi,
the unit don't support the app here we go due to the CPU project.
Hope your kind understanding.
Regards

Re: Firmware Update

Posted: Tue Oct 10, 2017 7:09 am
by Brigham
Hi,

A little surprised by your response, the unit is an Android device, yes?

Google maps work, if it is the case that some Apps will not work, can you provide a link to the latest software for iGO, please, suppose I had better re-install it if I wish to have a GPS map navigation system, please make sure it is for the UK.

Not overly impressed I can't use every day Android apps from the Google store, defeats the object of having an Android device.

Regards

John

Re: Firmware Update

Posted: Wed Oct 11, 2017 3:04 am
by Jammy
Hi,
For the IGo map,you need to contact the customer service where you bought the unit.They will send you the download link.
Regards