PUMPKIN CAR STEREO SUPPORT CENTER

Order number: 182074097670. I buy it on ebay.
Hi, i have problem with my radio. Everytime when i turn on radio it start to loading dtv (i dont use it) . And every time i need manual return to sd to continue listen music. So i contact autopumpkin on ebay and they send me file for update softwer and video on youtube how to do it. But i try few times and after instalation of update nothing happen. Its still old version of softwer and my problem is still there. So can you send me file for that update cause maybe they send me wrong files. I hope that update can fix my problem. They send me this video. https://youtu.be/utXlZjN7GfI

Hi,
You can try to enter into about device--factory settings(password :3711)--main icon page.Then double click the dtv option to remove this function from the home page.

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Regards

I also try that. But after that when i turn on radio it start to load usb2 ( i dont use it) . If i remove usb2 then it start load usb1 (i use it but all my music is on ad card.)

Hi,
Did you turn the last memory on?

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Regards

Yes. When i manual go to sd card it continue last song at the same point when it was before i shut down radio.

Hi,
after changing the setting,you need to press the RST button to reboot the unit to apply the change.
Regards

Yes i know. I send you pm with video with my problem. I try everthing. I hope that firmware update can fix my problem. But suport from ebay sent me files that dont work on my unit. You can see everything in my video.

Hi,
when did you bought the unit ? When the unit begin suffering this problem?
Regards

In december 2016. Problem whas there when i first time instal this unit. And after that i contact suport on ebay. And problem is i get answer every 2 monts on ebay xD . So i find this forum and ask you for help.

Hi，
It is difficult to solve this problem.We originally considered this problem as a setting operation problem.Please wait for few days,our technicians are trying to find the solution.Once we get ,we will notice you here .
Hope your kind understanding.
Regards