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PUMPKIN CAR STEREO SUPPORT CENTER • Firmware request for CN10-11202B-02A
Page 1 of 1

Firmware request for CN10-11202B-02A

Posted: Mon Nov 13, 2017 2:37 pm
by barfly
Dear Jammy,

Please can you provide the firmware for my HU. There are a couple of issues that I believe this could solve.

The voice command after I was instructed to reset the unit now id problematic and the unit no longer works as it did before support instructed me to do a factory reset. I want the unit to behave as it did when I first bought it, before the reset.

My receipt and details of purchase are in my signature at the bottom of my posts.

Many thanks, Tony.

Re: Firmware request for CN10-11202B-02A

Posted: Tue Nov 14, 2017 5:49 am
by Jammy
Hi,
i heard from my customer colleague that she send you the voice control app .Isn't that help ?
Any query,you can contact the customer service you contacted before.
Regards

Re: Firmware request for CN10-11202B-02A

Posted: Wed Nov 15, 2017 9:36 pm
by barfly

Re: Firmware request for CN10-11202B-02A

Posted: Thu Nov 16, 2017 8:58 am
by Jammy
Hi barfly,
We don't suggest our clients do the flash work if the unit works as it should.Hope your kind understandings.You know,there is exist any risk when you flashing the unit.If you suffer any trouble with your unit ,we will try our best to help you.Hope your kind understandings.
Regards

Re: Firmware request for CN10-11202B-02A

Posted: Mon Nov 20, 2017 4:15 pm
by barfly

Re: Firmware request for CN10-11202B-02A

Posted: Tue Nov 21, 2017 6:55 am
by Jammy
Hi barfly ,
Ok.Here is the firmware i had just got from our engineers.You can flash it.
https://mega.nz/#!ARdHTZhA!G1a_yF8vz9sZ ... DJjlqffrj0
Download and un-zip the rar files to the root content of one sd card and insert it into the GPS slot. Then enter into the settings - extra settings - system update.
Regards

Re: Firmware request for CN10-11202B-02A

Posted: Tue Nov 21, 2017 7:10 pm
by barfly

Re: Firmware request for CN10-11202B-02A

Posted: Sun Dec 17, 2017 9:51 am
by barfly
Jammy-

I sold the BMW complete with the android HU. The flash restored everything as I liked it, thanks.

I bought a VW EOS 2007 and wish to get a Pumpkin HU for this. Zoey in customer service has been very helpful, as have you...finally! I'd like to support your company again.

The only reason I would hesitate to buy another Pumpkin unit is the reluctance you have for supplying firmware and upgrades/updates.

Can you assure me if I buy another Pumpkin unit I will have free access to it's firmware and update/upgrade files?

Also can you advise which are the correct Pumpkin model(s) for this vehicle? VIN: WVWZZZ1FZ8V010645 YEAR: 2007 REG.: LT57LXE

see original HU here:

https://www.dropbox.com/s/edpgpad6vquup ... e.jpg?dl=0

Once again I'd like one with all the fruit, rear reversing camera on number plate, front DVR, microphone, OBD dongle, forget the DAB though-it was useless.

Many thanks, Tony.

Re: Firmware request for CN10-11202B-02A

Posted: Mon Dec 18, 2017 11:02 am
by Jammy
Hi,
ok. I promise to provide you the firmware.
For your car ,you can search the key word VW EOS on the search bar of our shop.You can check the suitable car model info on the advertisement.
QQ截图20171218184030.png
QQ截图20171218184030.png (204.73 KiB) Viewed 2616 times

I suggest you considering the following unit:CN10-03xxx or CN01-03xxx.For more details of one specific model ,you can consult Zoey .
Regards