PUMPKIN CAR STEREO SUPPORT CENTER

Is there any update for the phone/Bluetooth app on the RQ0278E?
My version is 2.4.0 but it is not syncing all contacts - I can't resolve the problem.
Even clearing the memory is not possible/enough.

Otherwise the newer versions on new radios look much better and the handling is more comfortable.
Please give me a notice whether there is a new one.

Thanks.

Hi,
sorry there is no update for the bluetooth app.
What is your phone model? If you use iphone,when connected the iPhone using Bluetooth, there is a little toggle on the iPhone that says Sync Contacts.You need to turn that on.
For more help ,you can contact the customer service where you bought the unit or directly write post to support@autopumpkin.com .
Regards

Hi Jammy,

I'm using a Huawei Mate Pro 10, before I was using a Samsung Galaxy S7.
Both phones weren't able to sync all my contacts to the radio.

That's really annoying - but the new radios have a better and smoother app so that's why I'm asking about.
Does somebody know an app for Bluetooth/phone instead of the preinstalled one?

Thanks.

Hi,
please first tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and provide you positive solutions .
Regards

Hi Jammy,

it was bought on Amazon.de - the order number was 302-6931941-2697908

Tanks

Hi,
here is the firmware and mcu for your unit.
https://mega.nz/#!0Z1DzQDA!erzOD_J3ONOl ... ERmoByFy4U
Here is the regarding operation guide article.
http://www.autopumpkin.com/forum/viewto ... CN03#p9294
Regards

Thanks, this is the original Firmware I already found in this forum.
But here's still the problem - it's just syncing about 20 contacts...

Can I clean the cache of the phone app?
When I delete my phone and connect it again it's the same Problem as before.

Even my ringtone is not playing just the build-in radio ringtone sound.

Hi,
for the next further solution ,you can contact the customer service through amazon message.
Regards