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PUMPKIN CAR STEREO SUPPORT CENTER • Update
Page 1 of 2

Update

Posted: Fri Jun 10, 2016 10:05 pm
by vetnet63
I have a auto Pumpkin
MCU
MTCB-JY-V2.08
NOV 04 2014 08:53:14
MODEL
S07
S/N
000D18A11380

ANDROID VERSION
4.4.2_18112014
KERNEL VERSION
3.0.36+
root@ubunto#190
Wed Nov 5 19:36:25 CST 2014
Compilation Number
rk3060 eng4.4.2 18112014 10:51:44
Do you have any upgrade for this radio.

Thanks

Re: Update

Posted: Mon Jun 13, 2016 2:26 am
by Jammy
Hi, could you please tell us your order number or product SKU number?
We need to know more details about your product to check if there is an update for your unit.
Regards

Re: Update

Posted: Thu Jun 16, 2016 1:07 pm
by vetnet63
I by this radio from a seller on Ebay in 2014 dont no the order.
Sorry

Re: Update

Posted: Thu Jun 16, 2016 1:17 pm
by vetnet63
Find that, it helps?

In-Dash Pure Android 4.2 Car Stereo Unit 3G WIFI GPS Sat Nav DVD Bluetooth/USB
Item Id: 191228099386
End time: Oct-24-14 20:21:46 PDT
Seller:
star_cardvd (5896)
99.2% Positive Feedback
Member since Apr-08-12 in China
Location: 廣東省, China

Re: Update

Posted: Fri Jun 17, 2016 8:28 am
by Jammy
Hi, your ebay buyer ID would help us find you order information.
And cause we sell many kind of universal android unit, and the ebay store will use the new product to replace the old product, we can not sure which unit you bought from us. If you install the wrong firmware, it may bring problem for your unit.
Regards

Re: Update

Posted: Tue Jun 21, 2016 12:24 pm
by vetnet63
You will contact ebay member?
There will be nothing on the radio or in the descriptions I sent to help?
What else can I do?

Re: Update

Posted: Thu Jun 30, 2016 8:52 am
by Jammy
Hi, sorry for the late reply.
I can ask my ebay customer service to help me check your order and product information.
If possible, you can find a SKU number on the body of the unit.
Regards

Re: Update

Posted: Sat Jul 23, 2016 2:07 pm
by vetnet63
sorry for the delay. I do not know what is the SKU number.
I found a label on the body of the radio with this number written 201504015058.
If not the SKU number is probably the repair number in the factory, I have sent this unit for repair. I hope it helps.
Thank you

Re: Update

Posted: Tue Jul 26, 2016 9:04 am
by Jammy
Hi, sorry to forget tell you that you can give us your ebay buyer ID cause you bought the unit from ebay store.
If you have already contacted our ebay customer service to return it for repair, please keep communication with them.
Regards

Re: Update

Posted: Thu Jul 28, 2016 9:21 pm
by vetnet63
Hello,
you must have misunderstood.
I do not want to repair the radio only look for a software update.
Seller ID on ebay is:
star_cardvd (5896)

I hope it helps?
The number of previous Feedback is not the SKU?