Last update 12-C0252EU

Technical file download link of PUMPKIN device

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dreckin
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Joined: Thu Dec 17, 2015 5:20 pm
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Last update 12-C0252EU

Postby dreckin » Sat Aug 13, 2016 11:52 am

Hi, please send me update on 12-c0252EU.
order number P09003252

Now I have: Android 4.4.4_29032016; MCU - MTCB-KLD6-V2.81.

My problems with this version:
1. No weather info.
2. Employed usbstick is disconnected, 2-5 minutes then is again available.

Is it possible to put android 5?



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Last update 12-C0252EU

Postby Jammy » Mon Aug 15, 2016 1:54 am

Hi, sorry for the late reply due to the weekend.
I have to tell you that the system information is not right for the product C0252.
You must give us some wrong details about your product or order.
Please take some picture about the system version on your unit.
Regards

dreckin
Posts: 4
Joined: Thu Dec 17, 2015 5:20 pm
Contact:

Re: Last update 12-C0252EU

Postby dreckin » Tue Nov 01, 2016 9:21 pm

Here imageЮ
IMG_20161012_210643.jpg
IMG_20161012_210643.jpg (2.71 MiB) Viewed 2184 times

IMG_20161012_210653.jpg
IMG_20161012_210653.jpg (3.49 MiB) Viewed 2184 times

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Last update 12-C0252EU

Postby Jammy » Wed Nov 02, 2016 7:16 am

Hi,
I understood that you ever replaced a another android unit from us.
So the unit you have now is the C0255.
1. About the weather information, the new firmware version cannot support the weather information display due to the weather data connection from the yahoo, but you can download the third party weather app and use it on the second or third main page on the unit.
2. About the usb stick disconnecting issue, you can press the RST hole and reconnect the usb stick to check. sometime the connection between the usb stick and our unit usb port cable is bad or loosen after using for a while.
Regards

dreckin
Posts: 4
Joined: Thu Dec 17, 2015 5:20 pm
Contact:

Re: Last update 12-C0252EU

Postby dreckin » Wed Nov 02, 2016 8:30 pm

o yes, exactly. a model 0255.

I have attached 2 usb devices. 1 2nd memory and internet stick. When the radio they work, after about 30 - 60 minutes, both devices are turned off, and after 5 minutes re-started. Reset the radio, I already did. Wires also checked.

what we can do more?

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Last update 12-C0252EU

Postby Jammy » Fri Nov 04, 2016 6:28 am

Hi,
This unit C0255 can only support up to 32GB usb device, and it could not recognize two usb memory stick at the same time.
With respect of your description, the device were turned off after working for a while, you can check if the usb cable has about 5V power supply.
It's not clear if the USB cable or the inside USB power supply module is broken.
Before we send you a new USB cable to check, please tell us if the wifi on the unit can be turn on and connected.
Regards


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