Need file update

Technical file download link of PUMPKIN device

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asprucemoose
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Joined: Fri Aug 19, 2016 11:14 pm
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Need file update

Postby asprucemoose » Fri Aug 19, 2016 11:35 pm

Where can I find what model I have? Just bought a used vehicle and system was already installed. It looks like RQ0255 and says android kit kat 4.4 when loading.
Thanks



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Need file update

Postby Jammy » Mon Aug 22, 2016 6:41 am

Hi,
If you bought the used vehicle with the unit, you can find the model through the UI, the system information.
And there is a SKU number on the back of our unit, but it may be not inconvenience to resemble it to check it at buyer side.
With respect of your description, we can almost make sure which unit you had.
But before we send you the update firmware, could you please tell us what problem the unit had?
Cause we don't suggest our client do the firmware update, cause it may bring other problems, hope your understanding.
Regards


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