PUMPKIN CAR STEREO SUPPORT CENTER

I bought a 12-RQ0253-DE-A through your online store.

http://www.autopumpkin.de/kurbis-univer ... euern.html

The unit bricked the music sd card several time. I thought may be an update could fix the problem.

I used the firmware and MCU from this viewtopic.php?f=20&t=602&p=2102&hilit=RQ0253#p2102 thread.

If I now power up the device the screen stays off and I can here a beeping sound.

Can you provide me a link with the correct firmware & MCU and the instructions how fix this unit?

regards dasdgw

Hi,
The firmware and MCU are right for your unit RQ0253, and it was used on other same unit with no problem.
Maybe the inside android part have problem.
We can send you an old firmware, then you can try to install it to check.
https://mega.nz/#!lc9HAbLK!nAIsEvYnSwqC ... 3KPV0pxvZ8
If this does not help, please return it back to us for repair.
Regards

Hi Jammy,

thanks for fast reply.
The link you provided seams to be the same as in the thread I mentioned in my initial post.
I'm going to redownload the image.

How can I force the firmware upgrade?

regards dasdgw

My unit is bricked also by using the wrong firmware update and I am having difficulty getting to the recovery screen

Hi,
You can refer the below video to enter the recovery menu.
https://youtu.be/N7609a9FSMg
Regards

Hi,

As I allready wrote in my initial post: the screen stays black and I can here a beeping sound.
I can't understand what the guy in the video is telling, but to me it seems that this video is useless for my problem.

Please give me another advice.

Regards

Hi,
If the unit could not enter the recovery mode and the screen stay black, sorry about this.
Please contact our customer service or write to "support@autopumpkin.com"
You will get a solution there.
Regards

Its a firmware update or mcu for RQ0253 EU???
Or original firmware and mcu.
Order :75971172249162
Thanks.

Hi Jammy i'm not stupid.
Y understood that RQ0253 isn't perfect but it is a firmware available to help us.
Already tell you about the problems with my RQ0253 EU.
Y have installed a firmware found on this site.
Y am not alone to have this problem.( Bluetooth call problems,settings are not saving,obd connections are not possible....etc.
Thanks for your time and effort .