PUMPKIN CAR STEREO SUPPORT CENTER

Hi , I have this device since some time now the system is good and i like it but unfortunately the system have couple of problems that iwould be happy forsomeone to assist on

1- the system is very slow and takes too long time to bootup even when it bootsup its still very slow(i guess there is not enough space) , i just bought an external memory for that not sure what i can do to speed it up ? like new Software or some interface much lighter version?

2- I need to have maps offline with no need for internet ? , also traffic update can i get it from Radio accordingly?

3- is there anyvideo showing the wiring for Micophone and GPS inside PAssat car? to avoid loose cables inside the car?

Thanks alot in advance!

Regards,
A Moshref

Hi,
1.please first tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and provide you positive solutions .
2.You can contact the customer service where you bought the unit or write to support@autopumpkin.com about the offline map IGO. But you cannot get the traffic update.
3.Here it is.https://www.youtube.com/watch?v=X9uu5NY2xmk&t=68s
More query,you can contact the customer service .
Regards

Hello Jammy ,

I ordered a Pumpkin Android 8.0 Universal Autoradio Doppel Din 7 Zoll Touchscreen Octa-Core mit GPS Navigation Bluetooth RAM:4GB+ROM:32GB.
This is my order number : 500003581

Do you also have video for the installation in a camper Fiat Ducato ?

Normaly I will receive the radio next week. Is the latest firmware installed ?

Thanks in advance.

Hi Jan Rottiers ,
sorry that there is no such video because it is an universal unit and so there are some difference when it is installed in different vehicle .Hope your kind understandings.
The firmware is the lateset. Normally we don't suggest our clients flash the unit if it works as it should.
Regards

Hi
still have the same slowness problem i need help please.. everything is veryslow gps app is very slow and usually freezes

i tried factory reset still the same

BESTELLNR. 306-7876690-0420310

krabntas

Hi krabntas,
here is the firmware for your unit RQ0369 .https://mega.nz/#!PfQDRY7a!tWEgVQ2rGHtQ ... Doo-QDHAm0
When flashing the firmware ,please try your best to click the option to clear up the caches or data .
Regards