11-RQ0267E-UK-A-11-Y0102-UK-B

Frequently asked questions and answers

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craigrowland
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Joined: Thu Aug 24, 2017 7:47 pm
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11-RQ0267E-UK-A-11-Y0102-UK-B

Postby craigrowland » Thu Aug 24, 2017 7:53 pm

Hi Pumpkin
i have just had a new unit installed in my Elgrand. Before I start personalising it. i have a few questions.
Can i please check what the most up to date firmware is for this mode (and possibly have a link in case its newer than mine).

Here is a number form my order email. I cannot find the product on the website now though.

Pumpkin 6.2-inch digital touchscreen 2 DIN Android 5.1 Car DVD Player Stereo Support External DAB+AV Output+Steering Wheel Cont
Item Number 11-RQ0267E-UK-A-11-Y0102-UK-B.


Can the units ever be upgraded to a new android version or do they stay as is forever?
I bought the DAB+ box. The installer said it couldn't pick up many stations though. Is there updates for the Dab app or anything? Its a lot of money for dab so if i can only get two stations thats not good.
Wifi is really poor. Outside my house it can't even connect but y 3 year old phone connects at full speed. Where is the wifi antennae located on the unit?

thanks

Craig



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: 11-RQ0267E-UK-A-11-Y0102-UK-B

Postby Jammy » Fri Aug 25, 2017 8:28 am

Hi,
the unit don't support update from android 5.1 to android 6.0 or even more.
Regarding the DAB problem, it effected by the surrounding.If you confirm there are lots of DAB stations near you and place the antenna in the correct place,than you can try to contact the customer service change the DAB box.There is not app update for DAB box Y0102.
Sorry for the wifi short antenna.
QQ截图20170825162319.png
QQ截图20170825162319.png (356.65 KiB) Viewed 928 times

Regards

craigrowland
Posts: 3
Joined: Thu Aug 24, 2017 7:47 pm
Contact:

Re: 11-RQ0267E-UK-A-11-Y0102-UK-B

Postby craigrowland » Fri Aug 25, 2017 7:14 pm

Thanks. I think dab Problem was user error. It worked today except in narrow built up areas. Thanks for the picture, I think I may extend the wifi antenna.

last question. I was looking for 3.5mm audio jack input. Looks like that's missing no? Was going to link my phone

craigrowland
Posts: 3
Joined: Thu Aug 24, 2017 7:47 pm
Contact:

Re: 11-RQ0267E-UK-A-11-Y0102-UK-B

Postby craigrowland » Fri Aug 25, 2017 7:21 pm

Also, the latest firmware version and link. Thanks

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: 11-RQ0267E-UK-A-11-Y0102-UK-B

Postby Jammy » Mon Aug 28, 2017 11:21 am

Hi,
you need to buy an adapter. You can refer to following product.
https://www.amazon.com/Cable-iXCC-Shiel ... able&psc=1
Regards


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