Help in connecting to internet

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chipsterlea
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Help in connecting to internet

Postby chipsterlea » Mon Dec 11, 2017 9:35 pm

I have a pumpkin 7 inch gps navi unit for a e46 bmw. I cant connect to explorer because i do not know the apn settings. Could you please help me out on this issue?



Jammy
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Re: Help in connecting to internet

Postby Jammy » Wed Dec 13, 2017 5:50 am

Hi,
in fact,you don't need to do a apn settings.You just need to connect an 3g dongle or wifi ,then you can surf the internet.
If you still have any query,please first tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and provide you positive solutions.We Hope you can tell us more about the problem,some pictures will help us to understand your query better.
Regards

chipsterlea
Posts: 5
Joined: Mon Dec 11, 2017 12:03 am
Contact:

Re: Help in connecting to internet

Postby chipsterlea » Wed Dec 13, 2017 10:09 pm

my order number in aliexpress is 88304695326846. When I click on explorer the next screen that pops up is the screen to enter apn setting dialing number user name and password to connect to internet.

chipsterlea
Posts: 5
Joined: Mon Dec 11, 2017 12:03 am
Contact:

Re: Help in connecting to internet

Postby chipsterlea » Thu Dec 14, 2017 12:46 pm

i have connected a wifi dongle to usb port and se no options to connect wirelessly. my order number in aliexpress is 88304695326846.

Jammy
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Joined: Tue Mar 29, 2016 1:03 am
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Re: Help in connecting to internet

Postby Jammy » Fri Dec 15, 2017 10:31 am

Hi,
i can not find your aliexpress number ,please check it again.Or you can take some picture about your unit system info and appearance.
You can not use the wifi dongle if the build-in wifi module is normal.Did you try to connect some different wifi ? Maybe some especial wifi require you to enter the user name and password .
Regards

chipsterlea
Posts: 5
Joined: Mon Dec 11, 2017 12:03 am
Contact:

Re: Help in connecting to internet

Postby chipsterlea » Fri Dec 15, 2017 6:33 pm

]i have attached photo of my unit and order number..
IMG_4354.PNG
IMG_4354.PNG (236.09 KiB) Viewed 1608 times
Attachments
IMG_4351.PNG
IMG_4351.PNG (1.25 MiB) Viewed 1609 times

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Help in connecting to internet

Postby Jammy » Mon Dec 18, 2017 9:39 am

Hi,
this is no my product and the seller isn't us. You can directly contact the seller.
Regards

chipsterlea
Posts: 5
Joined: Mon Dec 11, 2017 12:03 am
Contact:

Re: Help in connecting to internet

Postby chipsterlea » Mon Dec 18, 2017 3:52 pm

unit is the same as what you sell. I just need to know how to connect to internet thru explorer simple as that..

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Help in connecting to internet

Postby Jammy » Tue Dec 19, 2017 9:13 am

Hi chipsterlea,
I also hope i can help you.Many units have the same appearance, but in fact ,they are different in the hardware and software.
For our unit ,you needn't set an APN number to explorer.Hope your kind understandings.
Regards


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