recently some of clients suffered the problem that the unit is unable to start on.One cause of this problem is the connector of the can bus box is loosen or disconnected.So we used a ribbon and tags to fix the connector .If you suffered the same problem,firstly very sorry about this,you can fix this issue referring to the following steps.
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Any query ,you can contact the customer service where you bought the unit or directly write post to support@autopumpkin.com .