EasConnected error.

[adamk]

Hi,

During setup of EasyConnected i receive an error "MOB interconnection service installation failed"

Does anyone have a fix for this error?

[Jammy]

Hi, could you please first tell us your order number and SKU number?
The problem may be caused by the system or software incompatibility.
Please write to our customer service email box "support@autopumpkin.com"
Show us the current system version on the unit and tell us the kind of your phone.
We can send you the latest firmware or new EasyConnected app to solve the problem.
Regards

[est3ban129]

i have LG G5 and Android 7 and i have error...

[Jammy]

Hi,
Please tell us your order number so that we can check your product information.
Cause the android 7 system is a new which some apps are not compatible, you can use an another phone to connect the easy connect.
Regards

[est3ban129]

[Jammy]

Hi,
It should be compatible in the future, just take some time to make it work, just like the android 5 upgrade to android 6.
Regards

[rborel]

Jammy,
Are there any updates to this? I have the Pixel XL on Android 7 and it still doesn't work. Thanks for any information...

-R

[Jammy]

Hi,
Sorry, we are still waiting for the new easy connect app which is compatible with the android 7.0.
Regards

[stemo76]

What will be the easiest way to find out when the new easyconnect version is available? will you put it in the announcements section of the file download forum?

[Jammy]

Hi,
Once the new easy connect app is available, I can put it in the announcement section of the file download forum.
Regards