RQ0264 Question

[pmolina]

Hi,
Every image have poor gradient. Browser, youtube, videos...
I've uploaded the followibg video to Youtube:
https://youtu.be/Aja1Yro404s

Pay attention to the waterfall. It's a HD video, the waterfall is very detailed on my computer, but on HU it's a white blur.
So the problem is poor gradients and some texts have noise as the picture sent before.

Sorry I don't have order number, got the HU as a birthday gift.
I'm only asking if you have seen this problem before and if you have idea what is causing (bad screen, bad chipset, bad software..)

Thank you.

[Jammy]

Hi, could you please tell us the HD video resolution? Cause our unit can support the 1080P video, please try to play other low resolution video and compare with your smartphone to check.
If the unit still have the poor gradient, it maybe the screen fault, sorry about this.
You can contact our customer service to get the best solution.
Regards

[Cryptic]

Pumpkin Support,

I am have same issue. I can scan for bluetooth and see the CHX device, but I do not get a prompt to pair. I have the proper PIN of 6789 for my ELM327 adpater set in the options.

This ELM327 device:


I have a this headunit:
https://www.amazon.com/gp/product/B01ET ... UTF8&psc=1

MCU Version:
MTCC-KLD6-V2.91
May 31, 2016 19:54:14

Android 5.1.1
1024x600

Kernel version
3.0.101+
root@chun #42
Tue May 17 21:50:34 CST 2016

Build number
rk3188-userdebug 01062016.11:08:05

The head unit pairs to my iPhone fine. The ELM327 can pair to my Android cell phone fine.

What do you recommend trying?

[Jammy]

Hi, normally our unit can support this ELM327 interface ODB2 adapter with 4 digit pin, please try to set our unit bluetooth pair password as same as the OBD2 adapter password 6789.
Then you can refer the below tutorial video to connect the OBD2 adapter to our unit, hope some help.
https://www.youtube.com/watch?v=XZ9Cw-xvkx8
Regards

[Cryptic]

I tried what you suggested. It did not work. I also tried 0000, 1234, 5678, and 7890. It does not wait to pair.

[Jammy]

Hi, sorry about this.
As you know, your phone could be connected to our unit, and the OBD2 adapter could also be connected to your phone.
So, it's possible that the OBD2 adapter is not compatible with our unit.
Regards

[Cryptic]

I just tried a USB version. That doesn't want to connected either.