A few questions on this new unit I purchased

[Ed726]

any reply?

[Jammy]

Hi, sorry for the late reply due to the weekend.
With respect of your issue, you can first press the RST hole or do the factory settings restore to check.
Cause the new released android 5.1 system does not perform as well as the android 4.4, it may have some place need to be improved.
Please tell us your current system version, we will check if other firmware can solve this problem.
Sorry for the inconvenience brought to you.
Regards

[Ed726]

I dont think these units should be selling at this point there is too much going wrong. Now there is no radio reception in addition to everything else.
I've already initiated a return through amazon.

[Jammy]

Hi, according to your attached video, it maybe the system software bug, could you please flash the item to check?
Here is the link for you.
https://mega.nz/#!MFcw0KZC!xlkrqN3E_v9G ... yYllst3oxc
Please download the update.img through your browser, copy it to SD card, insert the SD card into GPS slot, turn on the unit, go to the Settings--about device and click the system update, then the unit will automatically finish the process.
Regards

[Ed726]

No.
I should not have to do this. I've spent more time trying to fix a brand new product than actually using it, that's not how it's supposed to be.
I shipped it back to amazon yesterday.