Bluetooth dont work just a year

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policlates
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Re: Bluetooth dont work just a year

Postby policlates » Wed Dec 04, 2019 12:52 am

https://www.youtube.com/watch?v=cZrbN7DvVmc

In the video you can see that there is no bluetooth name or password data. I suggest that in the future you start requesting a video and that way you will save 1 week of questions and tests already done in many cases



Jammy
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Joined: Tue Mar 29, 2016 1:03 am
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Re: Bluetooth dont work just a year

Postby Jammy » Wed Dec 04, 2019 2:41 am

Hi,

Thank you for your video and suggestion.

Please try the BC6.
Enter settings- factory settings- input the password 3368- choose APP- click Bluetooth and choose "BC5"- save- exit.
If it can show the Bluetooth name and password, please search the car stereo Bluetooth on your phone.

Thank you
Jammy

policlates
Posts: 11
Joined: Wed Dec 12, 2018 12:55 pm
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Re: Bluetooth dont work just a year

Postby policlates » Thu Dec 05, 2019 12:43 am

hello, I have tried with all the options: bc5 ... bc6 ... parrot .... each and every one of the options with its "save" and corresponding reboots.
None of them works. There is NO Bluetooth signal, no name, no password .... nothing at all

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: Bluetooth dont work just a year

Postby Jammy » Thu Dec 05, 2019 1:27 am

Hi,

It may be the Bluetooth module is broken, it needs to be replaced the motherboard.

Jammy

policlates
Posts: 11
Joined: Wed Dec 12, 2018 12:55 pm
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Re: Bluetooth dont work just a year

Postby policlates » Thu Dec 05, 2019 2:01 am

Hi, how can I do that? Where can I get a motherboard?

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Bluetooth dont work just a year

Postby Jammy » Fri Dec 06, 2019 1:20 am

Hi,

You can contact our customer service support@autopumpkin.com to get a new motherboard.

Jammy


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