Bluetooth dont work just a year

[policlates]

https://www.youtube.com/watch?v=cZrbN7DvVmc

In the video you can see that there is no bluetooth name or password data. I suggest that in the future you start requesting a video and that way you will save 1 week of questions and tests already done in many cases

[Jammy]

Hi,

Thank you for your video and suggestion.

Please try the BC6.
Enter settings- factory settings- input the password 3368- choose APP- click Bluetooth and choose "BC5"- save- exit.
If it can show the Bluetooth name and password, please search the car stereo Bluetooth on your phone.

Thank you
Jammy

[policlates]

hello, I have tried with all the options: bc5 ... bc6 ... parrot .... each and every one of the options with its "save" and corresponding reboots.
None of them works. There is NO Bluetooth signal, no name, no password .... nothing at all

[Jammy]

Hi,

It may be the Bluetooth module is broken, it needs to be replaced the motherboard.

Jammy

[policlates]

Hi, how can I do that? Where can I get a motherboard?

[Jammy]

Hi,

You can contact our customer service support@autopumpkin.com to get a new motherboard.

Jammy