HU Pumpkin CN01 overheating

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pribek88
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HU Pumpkin CN01 overheating

Postby pribek88 » Mon Aug 10, 2020 8:28 pm

About 16 months ago I bought a HU Pumpkin CN01 (ASO 272B) from you. So far there have been no problems. Now that the outside temperatures are above 30oC, it occasionally happens that the HU stops working - it blocks. The RESET button does not work. After about half an hour, the HU operates without a reset.
Is the cause overheating?
Does this HU have a high temperature blockage or something else?
Thank you



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: HU Pumpkin CN01 overheating

Postby Jammy » Tue Aug 11, 2020 10:32 am

Hello,
Thanks for your message
Could you please offer us your order ID and item's SKU number?
Best Regards
Jammy

pribek88
Posts: 4
Joined: Sun Aug 25, 2019 7:44 pm
Contact:

Re: HU Pumpkin CN01 overheating

Postby pribek88 » Wed Aug 12, 2020 12:33 pm

HU was purchased from ebay.de, Item ID: 372579954935
Seller: yikeda_store, Apr-25 09:09 PDT

pribek88
Posts: 4
Joined: Sun Aug 25, 2019 7:44 pm
Contact:

Re: HU Pumpkin CN01 overheating

Postby pribek88 » Thu Aug 13, 2020 10:30 am

Or, original data from the package box: 36-CN01-02306B-01B.
[img]IMG_20200813_122522.jpg[/img]
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Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: HU Pumpkin CN01 overheating

Postby Jammy » Fri Aug 14, 2020 9:14 am

Hello,
Thanks for your message
Could you please send email to ebay@autopumpkin.com?
Then our after-sale customer service will check and offer professional advice.
Best Regards,
Jammy


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