Unit keeps closing the dab app RQ0370E

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Tickover
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Joined: Sun Jan 22, 2017 4:31 pm
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Unit keeps closing the dab app RQ0370E

Postby Tickover » Mon Jul 20, 2020 8:09 pm

Hi
My unit ramdomly stops the DAB screen and then stops playing the music is there an update for it, I have had it since Jan 2017 and never updated it

thanks



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Unit keeps closing the dab app RQ0370E

Postby Jammy » Tue Jul 21, 2020 10:29 am

Dear customer,
Thanks for your message.
For better confirmation, could you please tell us your order number and item number?
We look forward to your reply.
Best Regards
Autopumpkin

Tickover
Posts: 6
Joined: Sun Jan 22, 2017 4:31 pm
Contact:

Re: Unit keeps closing the dab app RQ0370E

Postby Tickover » Sat Aug 15, 2020 2:35 pm

Hi
My order number is Order 500001676

thanks

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Unit keeps closing the dab app RQ0370E

Postby Jammy » Tue Aug 18, 2020 10:30 am

Hi, Tickover
Sorry, wo do not have new firmware for this car stereo
Could you please delete the DAB and download a new one?
https://mega.nz/#!l3AFhAja!7pLVk0-FM8-P ... Vd8O2TJVc8
Best Regards,
Jammy

Tickover
Posts: 6
Joined: Sun Jan 22, 2017 4:31 pm
Contact:

Re: Unit keeps closing the dab app RQ0370E

Postby Tickover » Fri Sep 04, 2020 9:06 am

that link says The file you are trying to download is no longer available.

Tickover
Posts: 6
Joined: Sun Jan 22, 2017 4:31 pm
Contact:

Re: Unit keeps closing the dab app RQ0370E

Postby Tickover » Tue Sep 08, 2020 8:19 pm

Also the whole unit keeps freezing any ideas?

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Unit keeps closing the dab app RQ0370E

Postby Jammy » Wed Sep 09, 2020 9:18 am

Hello,
Thanks for your message
Could you please take a video of the radio's issue?
Best Regards,
Jammy

Tickover
Posts: 6
Joined: Sun Jan 22, 2017 4:31 pm
Contact:

Re: Unit keeps closing the dab app RQ0370E

Postby Tickover » Sat Sep 19, 2020 8:52 pm

i will do i where do I send the video to?

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Unit keeps closing the dab app RQ0370E

Postby Jammy » Mon Sep 21, 2020 10:10 am

Hello,
Thanks for you rmessage
Maybe you can send the video by WeTransfer.
Best Regards
Jammy.


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