NDO377B overheating?

[danc]

Hi,
I have an issue with an NDO377B stereo purchased July 2018. On a longer journey it cuts out for about 30-40 mins, before restarting. I am assuming this is an overheating issue, is there a way of sorting this? Also, are there extension leads available for the wiring harnesses to get all the rca and additional connectors away from the back of the stereo to aid Air flow round the unit?

Kind regards

Dan

[Jammy]

Hello
Thanks for your time
Would you mind to tell us where did you buy this car stereo? Could you please offer us your order ID?
Best Regards,
Jammy

[danc]

Hi,
Order number is 100003235 and I bought direct from yourselves.

Kind regards

Dan

[Jammy]

Hello,
Thanks for your message
When did this issue happen? could you please tell us your car brand and year? And have you connected canbus decoder?
Best Regards,
Jammy

[danc]

Hi,
It happens during the colder months with the heater on, VW Caravelle, 2006, no canbus.

[Jammy]

Sorry, we do not have better solution for this question, would you like to refresh system to try? but it risk of damaging car stereo.