Installation and basic questions of Pumpkin KD-W0338A

[krabntas]

Please send the new cable to try...
Also If possible to send a mic please to eliminate my mics aswell

[Jammy]

Hi,
We will arrange to send you both the new mic cable and mic ASAP.
Normally it takes 12-25 business days to arrive, hope your patient waiting.
Regards

[philippe565]

that would be great !
Thank you Jammy

[krabntas]

Hi , Just a quick update , I recieved the Radio Adapter or repeater but unfortunatly its not matching the existing socket.
my socket is single cable the one sent is two cables.!

can someone please advice

[Jammy]

Hi,
Sorry for the late reply due to the Chinese New Year's Day.
I think I misunderstood the mean as you said in the previous post. just like the below shown.
"7. the Radio signal is very weak and usually it disconnects easily , however this is not the case on the original one , there are two plugs I have for the radio jack. I used one of them and i have sound but the quality is very bad? and have some noise on the background? , do you have any idea "
If you don't mind, we can send you the single fakra FM radio booster to you. Here is a picture for your reference.

1.png (301.37 KiB) Viewed 1763 times

Any assistance, please contact us feel free.
Regards

[krabntas]

Hi please send it accordingly
And let menknow to where i can resend the other dual FAKRA

[Jammy]

Hi,
We will arrange to send you the single fakra radio adapter ASAP.
You don't need to resent the dual fakra back to us.
Regards

[krabntas]

Hi Jammy,
Its really stressing me what is happening now , I can really get use of the device the way expected.

The MIC is really terrible, the sound is always too bad, The radio is not working as expected , I need to replace it with another device that can do my basic requirements, i am willing to pay difference if there are?

Regards
Ahmed

[Jammy]

Hi,
If you decide to change another kind unit, you can contact our customer service to pay different price and get a new one.
Sorry for the bad experience brought to you.
Regards

[krabntas]

Hi Jammy,
I need to know which model you reccomend that doesnt have my problems? Like Microphone and Radio? maybe android

Regards,
Ahmed