Uncommon behaviour during dialing.

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viles
Posts: 3
Joined: Thu Jan 26, 2017 7:25 am
Contact:

Uncommon behaviour during dialing.

Postby viles » Thu Jan 26, 2017 8:08 am

Hi, i have pumpkin 11-RQ0267 unit installed in my car:



If I use Android 4.0 or 5.1 phone for dialing and calling by this unit, everything is OK yet.
I see outgoing dialing process, i hear ringing tone, media volume has decreased -> super.
But when i use Android 6.0 phone, i don't see outgoing dialing process, i don't hear ringing tone and media does'n decrease volume.
Dialer doesn't show on the display neither.
But dialing is in progress, destination phone rings.
Media volume decrease just after answering.
During incoming calls all is OK - i see dialer and hear ringtone.
It is unpleasant for me, because i don't know if outgoing dialing is in progress or no, i have to take look on phone still.
Any ideas ?
regards.



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Uncommon behaviour during dialing.

Postby Jammy » Sun Feb 05, 2017 7:02 am

Hi,
Sorry for the late reply due to the Chinese New Year's Day.
Could you please tell us your ebay buyer/user ID?
It's important for us to give you accurate and positive solution.
For the bluetooth hands free issue, it's strange, please go to the settings--about device to provide us the current system information on your unit.
If there is a new firmware, we can send it to you to check.
Regards

viles
Posts: 3
Joined: Thu Jan 26, 2017 7:25 am
Contact:

Re: Uncommon behaviour during dialing.

Postby viles » Mon Feb 06, 2017 11:28 am

Hi, thnks for answer.
I've purchased unit from ebuy.co.uk, from user ID starstore88.
I don't see order number, only Item # : 321592067673, Transaction ID : 1625724184011.

[url]http://www.ebay.co.uk/itm/UK-2-DIN-Android-5-1-6-2-Car-Stereo-Sat-Nav-DVD-GPS-3G-WIFI-Bluetooth-OBD2-DAB/321592067673?_trksid=p2045573.c100507.m3226&_trkparms=aid%3D555017%2
6algo%3DPL.CASSINI%26ao%3D1%26asc%3D20151016114640%26meid%3De8887abed2e14c08b82574dfb2153f91%26pid%3D100507%26rk%3D1%26rkt%3D1%26[/url]

I've attached screenshots from unit.
Thnks, bye.
Attachments
version.zip
(2.48 MiB) Downloaded 26 times

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Uncommon behaviour during dialing.

Postby Jammy » Tue Feb 07, 2017 8:33 am

Hi,
Your ebay buyer name would be appreciated.
Here is the link of the update firmware for your unit.
https://mega.nz/#!lFVVWS7Q!WvezHo2glWLu ... BNYnqVArUE
Regards

viles
Posts: 3
Joined: Thu Jan 26, 2017 7:25 am
Contact:

Re: Uncommon behaviour during dialing.

Postby viles » Wed Feb 08, 2017 11:23 am

Hi, thnks for quick reply.
Firmware updated, but nothing happens.
By my opinion, it is Andorid 6.0 problem, no unit problem.
I read 6.0.1 resolve it on my phone, i hope.
Or suppose Android 6 on this unit ? :)
Bye.

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Uncommon behaviour during dialing.

Postby Jammy » Thu Feb 09, 2017 2:09 am

Hi,
Thanks for your understanding.
We will also feedback your issue to the factory technician and developer.
If there is a solution, I will reply you soon.
The android 6.0 is not available on this unit now, sorry about this.
Regards


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