Bluetooth keeps disconnecting

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Danny333
Posts: 3
Joined: Sun Feb 19, 2017 1:25 am
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Bluetooth keeps disconnecting

Postby Danny333 » Sun Feb 19, 2017 1:38 am

I bought this unit

https://www.amazon.co.uk/gp/aw/d/B00PU1 ... th=1&psc=1

It runs android 5.1. The bluetooth connection will not work with my phone which is a vodafone smart ultra 7. It connects for 1 second then disconnects, then reconnects for 1 second and disconnects again. The bluetooth works fine with a samsung galaxy S5 and also with a really cheap rugged phone I bought from Aldi.

Is there a software / firmware update available that might fix this or any other solution?



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Bluetooth keeps disconnecting

Postby Jammy » Wed Feb 22, 2017 10:12 am

Hi,
Could you please tell us the android version of your vodafone smart ultra 7?
It's possible that the unit is not compatible with your phone.
Please send us the current system version on your unit, if there is a new one, I will send it to you.
Regards

Danny333
Posts: 3
Joined: Sun Feb 19, 2017 1:25 am
Contact:

Re: Bluetooth keeps disconnecting

Postby Danny333 » Fri Mar 17, 2017 8:03 pm

The Vodafone smart ultra 7 runs Bluetooth 4.1 (Bluetooth Smart) here is a link to the manual and on page 83 you can see the Bluetooth specifications.

https://www.vodafone.com/content/dam/gr ... -EN_18.pdf

Danny333
Posts: 3
Joined: Sun Feb 19, 2017 1:25 am
Contact:

Re: Bluetooth keeps disconnecting

Postby Danny333 » Sun Mar 19, 2017 12:54 pm

The Vodafone Smart Ultra 7 runs Bluetooth v4.1 (Bluetooth Smart.

The system software on my radio is as follows:

MCU version:
MTCC-KLD6-V2.97
Aug 02 2016 10:35:08
Android version:
5.1.1
1024*600
Kernel version:
3.0.101+
root@chun-book #110
Mon Aug 22 17:20:57 CST 2016
Build number:
rk3188-userdebug 22082016.17:46:35

Regards,
Danny

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Bluetooth keeps disconnecting

Postby Jammy » Mon Mar 20, 2017 10:11 am

Hi,
I could not open the link you attached.
Here is the link of the latest firmware for your unit.
https://mega.nz/#!FEtQRahA!Oh084yfP8jPF ... JpEo-rPUJE
Regards


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