Questions about TB-Y0014

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JoergH
Posts: 31
Joined: Sun Jul 24, 2016 10:01 am
Location: Germany
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Questions about TB-Y0014

Postby JoergH » Sun Apr 02, 2017 6:03 am

I connect a TB-Y0014 3G stick to my RQ0268E.
It connects without any problems to the internet in 3-5 seconds!
First question:
How can i setup special provider connect values (apn settings)?
The RQ268E doesn't have any app or configuration settings to configure these values!
Second question:
How can i activate roaming on the stick? There are also no settings or apps available to do this!
Regards
Joerg


RQ0268E

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Questions about TB-Y0014

Postby Jammy » Fri Apr 07, 2017 5:41 am

Hi,
For the 3G stick, you can set to share the wifi hotspot, there is not a apn settings.
This unit does not support to activate roaming, please go to the PC or contact the sim card supplier.
Regards

JoergH
Posts: 31
Joined: Sun Jul 24, 2016 10:01 am
Location: Germany
Contact:

Re: Questions about TB-Y0014

Postby JoergH » Fri Apr 07, 2017 11:47 am

Hi,
so the device is completely useless for traveling outside our own country!
Setup data roaming on a pc does not make sense for using the 3g stick on the pumpkin!
It must be configured in the device by itself!
Also changing the apn settings could be important to use another charge!

So that behavior must be called in the product description!

Too bad!
RQ0268E

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Questions about TB-Y0014

Postby Jammy » Tue Apr 11, 2017 5:34 am

Hi,
If the sim card can be used outside your country, then it should work with our device.
That means the country you want to go support the WCMDA network.
This unit can support to connect to the internet, but there is not a settings to setup data roaming setup.
We will take your feedback into consideration and make the notification in the product description.
Sorry for the misunderstood and inconvenience brought to you.
Regards

JoergH
Posts: 31
Joined: Sun Jul 24, 2016 10:01 am
Location: Germany
Contact:

Re: Questions about TB-Y0014

Postby JoergH » Wed Apr 12, 2017 8:14 am

How should a sim card work in my stick/device, outside my country, without activate data roaming?????
It is possible to add this functionality/settings into the firmware?
I installed an app which is called ""!
It can detect a connected 3G stick and i can change the settings. But the RQ0268 ignore these settings!
RQ0268E

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Questions about TB-Y0014

Postby Jammy » Thu Apr 13, 2017 6:44 am

Hi,
What I understand is that the sim card in the stick will work even you are outside your country just like you can use the phone to connect the internet, you just need to activate data roaming.
In simple terms, if the sim card can be used with your phone outside your country, it will work with our 3G stick Y0014.
Regards


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