Page 2 of 2
Re: reset system to factory setting
Posted: Tue Sep 20, 2016 11:35 am
by johndom16
I just tryied it but no change
the cose 126 dosent erase the system ...
in the boot menu there is option : wipe and erase all system
mayb I need to choose this option ?
I hope it wont ruin my system ....
Re: reset system to factory setting
Posted: Wed Sep 21, 2016 10:22 am
by Jammy
Hi,
You need to choose the option "update system/mcu image from sd card and clear all up".
Then the unit will automatically flash the item.
Regards
Re: reset system to factory setting
Posted: Wed Sep 21, 2016 8:17 pm
by johndom16
it dosent wipe the system and no reset is being made
Re: reset system to factory setting
Posted: Thu Sep 22, 2016 9:30 am
by Jammy
Hi,
Could you please tell us if the unit works except the problem you described?
I don't know if you install the mcu file successfully.
Actually we have helped some of our clients solve the problem like you had.
Regards
Re: reset system to factory setting
Posted: Thu Sep 22, 2016 10:27 am
by johndom16
the system workes fine .
i just want to resest it and start from new ...
it works great
the mcu installed and the version is of aug 2016 ( it was may 2016)
Re: reset system to factory setting
Posted: Tue Sep 27, 2016 12:14 pm
by johndom16
any help pls ?
Re: reset system to factory setting
Posted: Thu Oct 06, 2016 3:00 am
by Jammy
Hi,
Sorry for the late reply due to the National Day.
Please take a photo to show us the current system version on your unit.
Regards