sorry to notice you that there is something wrong with the speaker cables connection from our power cable .If you receive our unit AS1271 ,AS1272, CN01-12301 or CN01-12302,before using the unit ,please first check as follows:
1.this is your power cabel:
- power cable.png (223.15 KiB) Viewed 897 times
2.then open this box which is used to connect the audio cables.
- open the lock.png (343.41 KiB) Viewed 897 times
3.please pay attention to the connection way, follows are the wrong one and correct one, if you got wrong one, you must plug out them and plug in again according to the correct connection before using.
- wrong connection.png (508.89 KiB) Viewed 896 times
- correct connection.png (681.2 KiB) Viewed 896 times
Sorry again to make this trouble for you.Hope your kind understandings.
Any query ,please contact our pumpkin customer service or write to support@autopumpkin.com .