PUMPKIN CAR STEREO SUPPORT CENTER

Pumpkin 8 inch Double Din Android 7.1 Car Stereo/Radio/Audio for VW Skoda Seat series Octa-Core RAM:2GB + ROM:32GB
Item# CN10-03304B

I have purchased the product on autompumpkin.co.uk.it is installed in VW PASSAT B6 2008 model.

1. Music and Video Apps unable to show any music files. I have copied to INand interna memoryl folder. Music and Video Apps are not scaning the memory. How to fix this issue? Tried to reset the device and not working. VLC media player is working fine.

2. I don't have I go offline maps. Can you pls send me download link?

3. Some lines are seen when Engine is ON from rear camera. How to prevent lines when engine is running? Please see video here. Y0801-UK camera used in VW PASSAT B6 2008. 11.8V power supply given to camera when engine is ON/OFF. Measured with multimeter.
https://youtu.be/vlR5Fo-x2xM

IR LED Night Vision Car Rear View Wide Angle Reverse CMOS Backup Camera Waterproof /Marking Lines /Shockproof
Item# Y0801-UK


4. Will you provide shutdown touch buyton

5. Will you provide automatic screen off If I don't touch for 3min?

6. Unable to transfer video files from my samsung phone to this unit via WIFI Direct. How to transfer mp3 or videos from my mobile to this device wireless?

7. How to set fast boot 2sec?

Hi,
1.what your files format ? could you also show our customer service an video about this ?
2.you need to contact our pumpkin customer service or write to support@autopumpkin.com to get the offline IGO map.Any query also,including the first issue.
3. about the rear view issue, please refer to this article to solve it .http://www.autopumpkin.com/forum/viewto ... f=14&t=278
4.there is no this button/option .
5.sorry ,we won't .At least on this unit.Thanks for your advice .
6.it is unable currently.Maybe you can find some third party app which support this function.
7.this unit doesn't support fast boot function.However ,you can set it 1 hour at max in standby mode.You can reboot it fast nearly 2s within 1 hour.You can enter settings - car settings - shutdown delay .
Regards