PUMPKIN CAR STEREO SUPPORT CENTER

Not sure if this is the correct forum area to post this question, but here goes.

I have recently purchased a 11-RQ0267 from ebay - Android 5.1 6.2" screen. The unit looks excellent. My question is whether this unit supports Ipod Classic or not - the pictures and box graphics suggest that it does, but the outlet I purchased it from didn't supply the cable, and tell me that it's no longer supported. This is using the lead with the 30 pin connector.

Can you confirm if that is the case?

If it is supported, is it possible to purchase this lead?

Thanks,

Dave.

Hi,
Could you please tell us your ebay buyer/user ID?
About the iPod function on this unit, due to the unstable performance when iPod connected to our unit, and the factory could not provide solution or improvement, so we don't put up the iPod function and the special 30 pin connector is not included either.
If you are desired to use the iPod classic, we can arrange to send you a iPod cable by post.
Regards

The item number was 321592067673

I would still like the 30 pin connector, it was one of the reasons why I purchased the unit, because it had ipod support. I am not so sure I would like to put my ebay user id on a public forum, but happy to email it to you.

Thanks,

Dave.

Hi,
I understand you, the private information is not suitable to be put on this public forum.
You can choose to send private message to my private box on this forum or directly contact our ebay customer service.
Regards

Do you have contact details for the ebay shop or your ebay customer services?

Hi,
I don't have the contact details for ebay shop, but I can check your order information via our ERP system with your buyer/user ID.
Regards