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27-AQTU72 - Ringtone
Posted: Thu Dec 01, 2016 5:04 am
by henrysinn
Hi.
How do I change the ringtone?
I have copied the ringtone I want to use to /ringtones folder from a USB stick. How do I select my new ringtone?
I have 27-AQTU72 - 02
Thank you
Henry
Re: 27-AQTU72 - Ringtone
Posted: Fri Dec 02, 2016 1:15 am
by Jammy
Hi,
The ringtone is the factory default settings, and it does not support to change from a USB stick.
Regards
Re: 27-AQTU72 - Ringtone
Posted: Fri Dec 02, 2016 1:29 am
by henrysinn
Hi Jammy
Thank you for your reply.
The ringtone is completely unacceptable.
I want to smash and break the product every time I hear it.
I hate it with passion.
Could you please:
1. Send instructions for me to follow to return the unit?
Or
2. Ask your company to fix and let me know the answer? (I will wait and not return unit if this is fixed)
Henry
Re: 27-AQTU72 - Ringtone
Posted: Fri Dec 02, 2016 9:44 am
by Jammy
Hi,
Really sorry about this.
The ringtone is lack of the user experience from our clients, so someone don't like it, we will try to remedy it.
If you still want to return it back, you can contact our customer service on the seller store or write to "support@autopumpkin.com" to return the unit.
I will submit this to the factory engineer and developer, once there is a solution from them, I will reply you here.
Hope your understanding.
Regards
Re: 27-AQTU72 - Ringtone
Posted: Mon Jan 09, 2017 11:38 pm
by DavidHr