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CN01 unit doesn't start
Posted: Wed Dec 26, 2018 1:12 pm
by kevinbleys
i have a CN01-02204B-04A ordered on amazon order nr: 405-8261702-7543510
the unit doesn't boot up any more, it worked fine before.
now it turns on showing "pumpkin" on the screen, and turns of after a while.
i've tried different things, hard reset, tried to get into bootmode, nothing works.
any advice???
kind regards
Re: CN01 unit doesn't start
Posted: Thu Dec 27, 2018 1:39 am
by Jammy
Hi,
here is the firmware for your unit .
https://mega.nz/#!yPxGUAIQ!3No5cgbWdWel ... 39wKOlCkRw Please download the files (don't unzip it) to the root content of one sd card or USB stick ,insert the card into the GPS slot if you choose this way.Then do referring to the following video to enter recovery mode and flash the firmware .
https://www.youtube.com/watch?v=MmUU-Uv ... 9OjWlHyCDwIf there isn't any change after flashing, you can contact the pumpkin customer service through amazon message for further help.
Regards
Re: CN01 unit doesn't start
Posted: Thu Dec 27, 2018 7:54 am
by kevinbleys
hi, the unit doesn't want to go in android recovery mode.
Re: CN01 unit doesn't start
Posted: Fri Dec 28, 2018 4:01 am
by Jammy
Hi,how did you do ?Could you mind showing me an video about your operation ?The operation step is : 1.power the unit on
2. hold on the power button and next short click the RST button .After nearly 3 seconds ,loosen the power button and then short press it again quickly . Then the unit will enter recovery mode.
Regards
Re: CN01 unit doesn't start
Posted: Fri Dec 28, 2018 8:14 am
by kevinbleys
i did exactly that, but the unit does not enter recovery mode. the unit does not even start up in the first plase it just shows a screen "pumpkin" that is all the unit does.
Re: CN01 unit doesn't start
Posted: Sat Dec 29, 2018 2:44 am
by Jammy
Hi kevinbleys ,
a little strange. I still hope you can show me or the pumpkin customer service your operation video so that we can confirm whether any mistakes on the flashing process .Or you need to contact the pumpkin customer service to change the core board from China .
Regards
Re: CN01 unit doesn't start
Posted: Sun Dec 30, 2018 5:07 pm
by kevinbleys
hi,
i'm trying to post the video but the messenger doesn't accept .mp4 or .avi how can i send the files?
regards
Re: CN01 unit doesn't start
Posted: Wed Jan 02, 2019 8:41 am
by Jammy
Hi,thanks first. You can upload your video to your cloud disk or youtube website and so on, then give us a link to find it .
Regards
Re: CN01 unit doesn't start
Posted: Wed Jan 02, 2019 6:21 pm
by kevinbleys
Re: CN01 unit doesn't start
Posted: Thu Jan 03, 2019 5:56 am
by Jammy
Hi，your operation is right .Next , i suggest you directly contact the pumpkin customer service or write to
support@autopumpkin.com to change the core board internal .
Regards