GPS does not work

[dummy69]

Product:Android 8.0 (sku:ND0293B)

Until now there was no problem, but the sensitivity of GPS declined and navigation ceased to respond.
Is it a problem with GPS antennas?

スクリーンショット 2019-01-31 12.34.22.png (4.38 MiB) Viewed 4773 times

[Jammy]

Hi, first you can try to use an thin stick to click the reset button on the panel of the unit.
If it doesn't help, plug out the unit and check the power of the GPS connector. It should have 3.3V normally.
Regards

[dummy69]

Thank you for your reply.
I tried but it did not improve.
Is there anything else I can do?

[Jammy]

Hi, did it has 3.3v?

[dummy69]

Hi, Is the attached antenna not 3.3V?

[Jammy]

Hi, i mean test whether the power of the GPS connector back of the unit get 3.3V or not?

GPSconnector testing.png (785.25 KiB) Viewed 3161 times

If it is 3.3V around, then you can contact the pumpkin customer service where you bought the unit to change the GPS antenna .
If it isn't 3.3v around, then contact them to change the mother board.
Regards

[dummy69]

I understand. Thank you very much. I will check it.

[EFK77]

Hi
Can I jump on in here. Can you please let me know what was the outcome? I checked mine and requested a replacement but didn't get reply yet.
Thank you