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The problem, please help. DVD KD W0338A !!!!
Posted: Wed Dec 28, 2016 2:03 pm
by lyba88
Hello. I have a model KD W0338A and I have a problem with the motherboard. Do you have a wiring diagram board with description of what goes where ??
Re: The problem, please help. DVD KD W0338A !!!!
Posted: Thu Dec 29, 2016 2:10 am
by Jammy
Hi,
Could you please first tell us your order number and what the problem you had with the motherboard?
Do you want to troubleshoot and repair the unit by yourself?
We don't have the wiring diagram board which is the strict file for factory developer.
Regards
Re: The problem, please help. DVD KD W0338A !!!!
Posted: Thu Dec 29, 2016 8:20 am
by lyba88
I burned the power amplifier and the exchange I have no sound and I have a problem with MUTE.
Re: The problem, please help. DVD KD W0338A !!!!
Posted: Fri Dec 30, 2016 6:28 am
by Jammy
Hi,
The factory don't provide the wiring diagram board with description, and we asked them to send to us, but they just said that it's the strict file.
Please don't worry, if you are sure the problem is on the motherboard, you can return it back to us for repair.
And you need to contact our customer service to return to us.
Regards