PUMPKIN CAR STEREO SUPPORT CENTER

Even with the firmware 2019, the behavior has not improved when saving radio stations and equalizer. It takes a perceived eternity until the radio takes over the channels completely. At the first 5 to 6 starts, the transmitters are gone again. Also, the equalizer needs at least 2 Einstellversuche until he takes over. Please fix it.

Hi, any query,
you can contact the pumpkin customer service or the seller.
I suggest you attach these information:
Your Amazon order ID&order date:
The details of the issue(when did it happen&what happened&what did you try to do to fix it);
Attachments(It couldn't be better if you would provide us with pictures or video link);
It will help us understand the issue and provide you right solution.
Your car model and made years;
You phone model and system version(if it is regarded);
The rest of the supplement.
Regards

But if no matter which app is running after 4 to 5 hours, the radio goes off. And erases equalizer and radio stations. Greetings Jammy

Please update the newest firmware:https://mega.nz/#!nWJTBS4R!8wDOguce__7qU2M0z59h5_pPrUs0hmOMlPWTPJx1FkY and https://mega.nz/#!7SJVyAwA!pOhk9X7tscqf ... rr7yVfQE1Y （mcu）
Download to the USB root directory, plug in the USB port, point settings - car settings - upgrade or restore factory settings - mcu upgrade. After rebooting, click Settings - Car Settings - Upgrade or Reply to Factory Settings - Android Upgrade. Operation video: https://youtu.be/PyZQOxAAU5E (can boot) https://www.youtube.com/watch?v=kf21Uc0iEEs&t=9s (cannot be turned on)

Regards,
Jam

Hi,

When I plug the USB in, the unit automatically asks me if I want to upgrade.

However when I goto the setting and attempt to upgrade the MCU, it says the update file is not found.

Does the popup upgrade path also updates the MCU?

Thanks

Please upgrade the firmware first(click yes),then cancel it from USB,download MCU file,go settings and upgrade.