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PUMPKIN CAR STEREO SUPPORT CENTER • Uncommon behaviour during dialing.
Page 1 of 1

Uncommon behaviour during dialing.

Posted: Thu Jan 26, 2017 8:08 am
by viles
Hi, i have pumpkin 11-RQ0267 unit installed in my car:



If I use Android 4.0 or 5.1 phone for dialing and calling by this unit, everything is OK yet.
I see outgoing dialing process, i hear ringing tone, media volume has decreased -> super.
But when i use Android 6.0 phone, i don't see outgoing dialing process, i don't hear ringing tone and media does'n decrease volume.
Dialer doesn't show on the display neither.
But dialing is in progress, destination phone rings.
Media volume decrease just after answering.
During incoming calls all is OK - i see dialer and hear ringtone.
It is unpleasant for me, because i don't know if outgoing dialing is in progress or no, i have to take look on phone still.
Any ideas ?
regards.

Re: Uncommon behaviour during dialing.

Posted: Sun Feb 05, 2017 7:02 am
by Jammy
Hi,
Sorry for the late reply due to the Chinese New Year's Day.
Could you please tell us your ebay buyer/user ID?
It's important for us to give you accurate and positive solution.
For the bluetooth hands free issue, it's strange, please go to the settings--about device to provide us the current system information on your unit.
If there is a new firmware, we can send it to you to check.
Regards

Re: Uncommon behaviour during dialing.

Posted: Mon Feb 06, 2017 11:28 am
by viles
Hi, thnks for answer.
I've purchased unit from ebuy.co.uk, from user ID starstore88.
I don't see order number, only Item # : 321592067673, Transaction ID : 1625724184011.

[url]http://www.ebay.co.uk/itm/UK-2-DIN-Android-5-1-6-2-Car-Stereo-Sat-Nav-DVD-GPS-3G-WIFI-Bluetooth-OBD2-DAB/321592067673?_trksid=p2045573.c100507.m3226&_trkparms=aid%3D555017%2
6algo%3DPL.CASSINI%26ao%3D1%26asc%3D20151016114640%26meid%3De8887abed2e14c08b82574dfb2153f91%26pid%3D100507%26rk%3D1%26rkt%3D1%26[/url]

I've attached screenshots from unit.
Thnks, bye.

Re: Uncommon behaviour during dialing.

Posted: Tue Feb 07, 2017 8:33 am
by Jammy
Hi,
Your ebay buyer name would be appreciated.
Here is the link of the update firmware for your unit.
https://mega.nz/#!lFVVWS7Q!WvezHo2glWLu ... BNYnqVArUE
Regards

Re: Uncommon behaviour during dialing.

Posted: Wed Feb 08, 2017 11:23 am
by viles
Hi, thnks for quick reply.
Firmware updated, but nothing happens.
By my opinion, it is Andorid 6.0 problem, no unit problem.
I read 6.0.1 resolve it on my phone, i hope.
Or suppose Android 6 on this unit ? :)
Bye.

Re: Uncommon behaviour during dialing.

Posted: Thu Feb 09, 2017 2:09 am
by Jammy
Hi,
Thanks for your understanding.
We will also feedback your issue to the factory technician and developer.
If there is a solution, I will reply you soon.
The android 6.0 is not available on this unit now, sorry about this.
Regards