PUMPKIN CAR STEREO SUPPORT CENTER

I want to use the built-in Torque app. I have tried to connect a standard OBDII bluetooth adapter to my new ND0294B.

Everything is ok until when I have selected the device in the list and click the connect button as shown in this (very nice) video.

A message "connecting" is shown, but nothing actually happens.

I have searched the forum and read everything about OBDII, but still no success.

Please advice.

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My unit´s about information is as follows

Android-version
8.0.0

Version
201901121711

Kernel-version
4.4.103
allen@ubuntu2 #202
Fri 01 11 10:15:34 CST 2019
uboot-01_02_2019-19:00:28_M11 1024X600

MCU-version
CSN2_0192019_154914

Please do as the video instruction:https://www.youtube.com/watch?v=XZ9Cw-xvkx8
Follow the video operation, open the settings of the torch - select the Bluetooth MAC address - exit the toque - open the torque again.

Regards,
Jam

I am able to follow the video until this point
https://youtu.be/XZ9Cw-xvkx8?t=86
Then the connection fails. It never changes to green color. So it is not paired. It is not visible in Torque.
Why does it not connect?

Try a new OBD.

I will not be able to do it this week. But I will try later.

OK,any feedback,please feel free to tell me.