PUMPKIN CAR STEREO SUPPORT CENTER

Hello my name is Chris and i am happy to use pumpkin products , i recently bought from amazon https://www.autopumpkin.com/pumpkin-car ... tboot.html and i can say i am impressed how smoth it works . Love it , but i have a little problem about the music player becaue when i change songs the mp3 file starts from second 2 . Sure is not a big deal but is a difference in many songs and it seems like it have a lag or something . There is any software update about this kind of problem ?
Amazon uk order no 026-5483771-8694727 order date 6 apr 2019 . I can show a video if it's really necesary . Thank you

So,I'm confused.
Where on earth did you buy it?
Amazon or Autopumpkin?

Regards,
Jam

Amazon but the link was to show you the exact model of the device

Please contact amazon customer service,she will help you since she got your order information.
Thank you.

Regards,
Jam

Didn't helped me at all , that's why i wanted to ask here for any update for that problem with music player

I don't think so,she is our best customer service now,and I promise she will satisfy you.