PUMPKIN CAR STEREO SUPPORT CENTER • Headunit is not connecting to Bluetooth

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PUMPKIN CAR STEREO SUPPORT CENTER • Headunit is not connecting to Bluetooth

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Headunit is not connecting to Bluetooth

Posted: Mon Nov 04, 2019 1:33 pm

by L-ight

Hello, I installed an app that is not allowing me to connect to bluetooth from my device. I downloaded the same app to my phone and it works just fine with bluetooth. Are there any updates for my device?

Model #DD01273-US PUMPKIN Android 8.0 Car Stereo Double Din 4GB

Re: Headunit is not connecting to Bluetooth

Posted: Tue Nov 05, 2019 1:13 am

by Jammy

Hi,

Can you offer the SKU of your head unit?
The SKU label on the back of the radio or on the package box. You can check it.

Thank you
Jammy

Re: Headunit is not connecting to Bluetooth

Posted: Tue Nov 05, 2019 3:32 pm

by L-ight

Re: Headunit is not connecting to Bluetooth

Posted: Wed Nov 06, 2019 1:08 am

by Jammy

Hi,

What's the app you installed?

Jammy

Re: Headunit is not connecting to Bluetooth

Posted: Wed Nov 06, 2019 12:48 pm

by L-ight

Re: Headunit is not connecting to Bluetooth

Posted: Thu Nov 07, 2019 1:49 am

by Jammy

Hi,

Maybe the app you installed does not compatible with the unit.

Jammy