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Bluetooth dont work just a year
Posted: Tue Nov 26, 2019 8:31 pm
by policlates
Hi, I have one of your 2din px5 car radios and I don't know if this has been a coincidence, but just a year and a day after I bought it, the bluettoth has stopped working.
There is no bluettoth icon in the notification bar.
There is no name or pin in the bluettoth configuration.
It does not detect any equipment and is not detected by any telephone.
Bluetooth ko?
Re: Bluetooth dont work just a year
Posted: Wed Nov 27, 2019 1:12 am
by Jammy
Hi,
Can you offer your car radio SKU?
So we can judge the problem more accurately.
The SKU label on the back of the radio or on the package box.
Thank you
Jammy
Re: Bluetooth dont work just a year
Posted: Wed Nov 27, 2019 5:43 pm
by policlates
these are the two codes that appear on the radio
B511WGMA292
ND0289B
Re: Bluetooth dont work just a year
Posted: Thu Nov 28, 2019 1:33 am
by Jammy
Hi,
Please search the car stereo Bluetooth name on your phone, then open the car stereo Bluetooth App and click the settings, there will appear the car stereo Bluetooth name and password.
- D0C60D00-B7A7-47e6-919F-0233F57DA486.png (135.11 KiB) Viewed 1763 times
Jammy
Re: Bluetooth dont work just a year
Posted: Thu Nov 28, 2019 9:24 am
by policlates
As I said in my initial post, the name and password are empty ... there is no data
Re: Bluetooth dont work just a year
Posted: Fri Nov 29, 2019 1:50 am
by Jammy
Hi,
You can follow this step to do a setting.
Enter Settings- Factory Settings- Input the password 3368- AAP- Choose Bluetooth “BC5”- Save- Exit.
Jammy
Re: Bluetooth dont work just a year
Posted: Fri Nov 29, 2019 9:37 am
by policlates
Hello, what you indicate I have already done.
By default it was already in BC5. I have been testing with the other configurations and finally I have put BC5 again. None operate the bluettoth
Re: Bluetooth dont work just a year
Posted: Mon Dec 02, 2019 1:31 am
by Jammy
Hi,
So is your Bluetooth working now?
Jammy
Re: Bluetooth dont work just a year
Posted: Mon Dec 02, 2019 10:59 am
by policlates
Hi, it doesn't work
Re: Bluetooth dont work just a year
Posted: Tue Dec 03, 2019 2:11 am
by Jammy
Hi,
Please provide a video.
And whether the Bluetooth name and pairing password are displayed in the Bluetooth APP?
Thank you
Jammy