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PUMPKIN CAR STEREO SUPPORT CENTER • App is not compatible anymore after Factory reset
Page 1 of 1

App is not compatible anymore after Factory reset

Posted: Mon Feb 17, 2020 10:00 am
by Winchester
Hello,
I have a

Px3 (1024x600 O)

Android Version 7.1.2

Security Patch 5. Mai 2017

Kernel 3.0.101+

Build Number px3-userdebug 7.1.2.NHG47L eng. hct. 20170803.111605 test-keys

MCU MTCD_KLD_V2.59_2
Aug 3 2017 09:33:07

Serial Number 112B367220313033504B431400250014

SKU CN01-05304S-01B


I used the App "DashCommand" out of the Playstore for Live Readouts of my Ford Focus ST.


Due to a problem I had to reset the Radio to Factory Settings.

But now I can't install the DashCommand anymore (Playstore shows me the App as "not Compatible with this device).

Can you please send me the correct data to start with a clean install of the px3?

Finally photos of the Device info and DashCommand running

Using the Torque App is no option for me.
IMG_20191206_152209.jpg
Dashcommand on px3
IMG_20191206_152209.jpg (824.77 KiB) Viewed 2204 times
IMG_20200211_170615.jpg
IMG_20200211_170615.jpg (8.57 MiB) Viewed 2204 times
IMG_20200211_075732.jpg
IMG_20200211_075732.jpg (6 MiB) Viewed 2204 times

Re: App is not compatible anymore after Factory reset

Posted: Tue Feb 18, 2020 8:53 am
by Jammy
Hello,

Please try to update the firmware.
https://mega.nz/#!PTRUnKxK!zM5Rq7xIuZ20 ... La8U_XA1AI
Steps: Put the file in the root directory of the SD card without decompressing it, insert it into the GPS card slot, and click Settings-System-System Upgrade in turn.
Reference video: https://youtu.be/yf3kXvmNg9M

Jammy

Re: App is not compatible anymore after Factory reset

Posted: Tue Feb 18, 2020 9:24 am
by Winchester
Hello Jammy,
Thanks for the reply. I reinstalled the firmware, that worked great.

But it did not solve my problem.

Do you have any other ideas?

Re: App is not compatible anymore after Factory reset

Posted: Thu Feb 20, 2020 7:36 pm
by Winchester
The App is running again.It was a Problem with the App Developer. After a hotfix for the App Dashcommand is running again.

Re: App is not compatible anymore after Factory reset

Posted: Fri Feb 21, 2020 7:39 am
by Jammy
That's great.

Re: App is not compatible anymore after Factory reset

Posted: Fri Feb 21, 2020 7:45 am
by Winchester
Thank you for the help Jammy. :)