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Unit keeps closing the dab app RQ0370E
Posted: Mon Jul 20, 2020 8:09 pm
by Tickover
Hi
My unit ramdomly stops the DAB screen and then stops playing the music is there an update for it, I have had it since Jan 2017 and never updated it
thanks
Re: Unit keeps closing the dab app RQ0370E
Posted: Tue Jul 21, 2020 10:29 am
by Jammy
Dear customer,
Thanks for your message.
For better confirmation, could you please tell us your order number and item number?
We look forward to your reply.
Best Regards
Autopumpkin
Re: Unit keeps closing the dab app RQ0370E
Posted: Sat Aug 15, 2020 2:35 pm
by Tickover
Hi
My order number is Order 500001676
thanks
Re: Unit keeps closing the dab app RQ0370E
Posted: Tue Aug 18, 2020 10:30 am
by Jammy
Hi, Tickover
Sorry, wo do not have new firmware for this car stereo
Could you please delete the DAB and download a new one?
https://mega.nz/#!l3AFhAja!7pLVk0-FM8-P ... Vd8O2TJVc8Best Regards,
Jammy
Re: Unit keeps closing the dab app RQ0370E
Posted: Fri Sep 04, 2020 9:06 am
by Tickover
that link says The file you are trying to download is no longer available.
Re: Unit keeps closing the dab app RQ0370E
Posted: Tue Sep 08, 2020 8:19 pm
by Tickover
Also the whole unit keeps freezing any ideas?
Re: Unit keeps closing the dab app RQ0370E
Posted: Wed Sep 09, 2020 9:18 am
by Jammy
Hello,
Thanks for your message
Could you please take a video of the radio's issue?
Best Regards,
Jammy
Re: Unit keeps closing the dab app RQ0370E
Posted: Sat Sep 19, 2020 8:52 pm
by Tickover
i will do i where do I send the video to?
Re: Unit keeps closing the dab app RQ0370E
Posted: Mon Sep 21, 2020 10:10 am
by Jammy
Hello,
Thanks for you rmessage
Maybe you can send the video by WeTransfer.
Best Regards
Jammy.