PUMPKIN CAR STEREO SUPPORT CENTER

Hello,

I've got an SKU: AA0407B-UK - https://www.autopumpkin.co.uk/products/ ... 0143395978

I'm able just to output the video, if playing some DVD. I was wondering if there is any way to output always the video to my headrest screens.

Using youtube, for example. My children's request, of course

Order #1110 from PumpkinUK

Best regards,

JPR

Dear customer,
Thanks for your message.
For better confirmation, could you please tell us your order number item number and
send us a screenshot of your order information? Those information are very helpful for us to provide you with an appropriate solution.
Looking forward to your reply.
Best Regards
Jammy

Hello!

Thanks for your reply, my order number is 1110 from autopumpkin.co.uk from 22nd September 2020.

I’m only able to output the video to my headrest monitors, if playing a DVD. In previous equipment I bought from you, I was able to output the entire environment. So if, im playing a video from YouTube , nothing appears on my headrest units.

I also, use this opportunity to report a bug. When I turn on my headlights the equipment starts blinking. I’ll try to send a video.

Best regards,

J Russo

Can you give my an email address to send you the video? Thanks in advance

Hello
Thanks for your message
Have you connected to the video-output cable to the headrest?

aa0407b.png (289.89 KiB) Viewed 3791 times

Best Regards
Jammy


The video of the reported bug about blinking....

https://www.dropbox.com/s/ckiqae6t4w7ad ... 4.mp4?dl=0

Hi! All the connection cable are installed. The video output works, but only when I play DVD. It doesn’t output all the environment, ie, playing YouTube or similar doesn’t work

Hello
Thanks for your message
Could you please take a video of this question then send email to autopumpkin@gmail.com?
Then we will check and supply professional advice
Best Regards
Jammy