PUMPKIN CAR STEREO SUPPORT CENTER

Hi There,

I have an AA0582B-B01, and it seems, that won't display the widgets from all user installed applications.

What can I do?

BR
Sal

Dear customer,
Thanks for your message.
For better confirmation, could you please tell us your order number item number and
send us a screenshot of your order information? Those information are very helpful for us to provide you with an appropriate solution.
Looking forward to your reply.
Best Regards
Jammy

Dear Jammy,
Why is it so difficult to get support?
Why is a copy of the order necessary for this?
What information is exactly necessary to answer my question?
I already wrote the SKU from the invoice in the question!
BR
Sal

Hello
Thanks for your message
Sorry, the order information is related to the factory information of the car stereo
Could you please try to poke RST hole to reboot car radio?
Best Regards
Jammy

Hi Jammy,

the reset hadn't an effect. I still have one page with Widgets.

BR
Sal

Hello
Thanks for your message
Could you please record a vidoe of this question?
You can send it by WeTransfer
Best Regards
Jammy

Hi There,

sorry for delay. Now, I have made video:
https://we.tl/t-PzQGNlBEmI

BR
Sal

Hello
Thanks for your message
Could you please tell us which app does not display? We find these two apps are displayed from your video

app.png (151.71 KiB) Viewed 3828 times

Hope can hear from you
Best Regards
Autopumpkin




Hi Jammy,

what's the status? Have you seen the video?

BR
Sal

Hi Jammy,

all installed apps are displayed, but the corresponding widgets aren't displayed on 3rd screen. e.g from Omnia:

Bild_2021-08-10_210137.png (541.95 KiB) Viewed 3818 times

BR
Sal

Hello
Thanks for your message
Could you please try to refresh your the software of car stereo?
Please download the software, open the folder, then copy the files to an SD card without unzipping them, click on Settings - car Settings- System update.
https://mega.nz/folder/iP43jQwR#o_BoDTB8siu5ag47Co5Lgw
Best Regards
Autopumpkin