PUMPKIN CAR STEREO SUPPORT CENTER

Hello

i bought my radio from Amazon German.
Its a RQ0268.

I have some trouble with it. I already changed the radio two times, but the issue remains.

The audio signals from radio and DAB are ok, but all audio signals coming from the WM chip are not there after the first start of the radio.
I always need to push the power button to switching the radio off and on.
Than i get the audio signals from Internet radio, navi software.
As i said, its tge third radio with that issues.

Another problem is that some apps, which uses the usb cam, shows the video screen in wrong orientation.
Those apps which have a build in feature to rotate the screen works, but without that feature there seems to be no way to rotate the video.
It's only the video screen.... the system display itself is correct oriented.

The cam is from autopumpkin ordernumer 028-5731865-6176344

The order number for the RQ0268 028-0271012-7736366

Any change to solve those issues?

Regards
Thomas

Hi,
For the radio audio and other apps audio, I will feedback it to the factory technician and ask them try to provide a solution.
For the USB cam issue, could you please tell us if you got the USB cam from us?
It's the USB cam, we can send you a new USB cam.
Regards

Hi Jammy,

thanks. Would be nice to get a solution for the the audio issue.

Regarding the cam issue. I purchased the pumpkin cam via Amazon.

Regards
Thomas

Hi,
For the USB cam, I suggest you return it back and get a new one.
Regards

I got the same issue with my camera. It's upside down. What apps are there where you can turn the camera? Or is there another way to turn the camera for the standard app?