PUMPKIN CAR STEREO SUPPORT CENTER

Model number KD-C0356+Y0811

Order reference ID 026-5563390-7978757 from Amazon UK.

I have installed the reversing camera which works fine when the ignition is in the acc position. However, when the engine is running, I sometimes get a green screen, sometimes a black screen, but never an image from the camera. If I turn the engine off, and the ignition back to the acc position, the camera image returns.

I've tried a different earth, checked all the settings on the head unit, changed the power wire, but nothing. Still no image from the camera when the engine is on. I've got no warning lights on the car, it's running the can-bus perfectly, so the reverse detect wire isn't being used.

Please help!

Pete

Hi,
For your issue, it seems like the below forum mentioned situation. Hope it helps.
viewtopic.php?f=14&t=278
Regards

I've fitted a relay and have the same result. No image when the engine is running.

I bought a new camera, but that gives the same result - good image when key is on ACC position, no image when engine is running.

I've tested the voltage at the reversing light, it's 12 volts with the engine running.

Therefore, it's a head unit problem.

Please advise.

Pete

Another problem!

This is an an image of the screen taken at the local supermarket. Problem is, those bins are at my house, two miles away!

by , on Flickr


Come on! Help me!

Pete

Hi,
That's strange for us, please check if you connect the yellow RCA cable from reversing camera to "Cam in" RCA cable.
If possible, would you mind take a video about your problem and the reversing camera cable connection?
We will help you check and give you positive solution.
Regards

Yep, the yellow RCA is correctly connected.

https://youtu.be/6vu5ZGoA5FI

https://youtu.be/xysuYHTY0iA

Hope these videos demonstrate the problem.

Pete

Hi,
After discussing your issue with our technician, he said that you might not connect the relay correctly and the connection is indeed a little complex.
You can choose another way to make the reversing camera work as it should.
Please disconnect the red wire of the reversing camera from the back up lamp positive pole and connect it to the ACC wire of the fuse box from your car. After this wire modification, the reverse camera will still work when you put into reverse.
Regards

That's fixed it at last!

Thank you.

Pete