27-aqtu72-03 screen resolution

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Kablooey
Posts: 7
Joined: Mon Mar 27, 2017 2:41 pm
Contact:

27-aqtu72-03 screen resolution

Postby Kablooey » Mon Mar 27, 2017 2:48 pm

There is some sort of aliasing occurring such that graphics are rendered poorly, i.e. my much smaller phone screen renders text and graphics perfectly but on this larger screen there is a resolution/aliasing problem. Is anyone else experiencing this?


27-AQTU72-03 in 08 Honda Pilot
Current issues:
1) Mic doesn't work with Android apps.
2) Steering wheel controls do not save correctly.
3) Graphics from standards apps like Google Maps do not render correctly. Aliasing effects make some text unreadable.

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: 27-aqtu72-03 screen resolution

Postby Jammy » Tue Mar 28, 2017 9:17 am

Hi,
For the screen resolution, this unit has 800*480 resolution capacitive touch screen.
It also supports 1080P HD video and some 4k(3840x2160) video.
You can mirror your smartphone on this unit, then watch the video from the phone.
Regards

Kablooey
Posts: 7
Joined: Mon Mar 27, 2017 2:41 pm
Contact:

Re: 27-aqtu72-03 screen resolution

Postby Kablooey » Tue Mar 28, 2017 3:41 pm

I am aware of the capabilities you are selling. I can read the the exact same sentences you just typed in off of your website.

I am telling you that the graphics are not rendering properly. Google maps, for example, renders perfectly on any size phone or tablet you run it on. On this unit, there are ALIASING effects.
27-AQTU72-03 in 08 Honda Pilot
Current issues:
1) Mic doesn't work with Android apps.
2) Steering wheel controls do not save correctly.
3) Graphics from standards apps like Google Maps do not render correctly. Aliasing effects make some text unreadable.

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: 27-aqtu72-03 screen resolution

Postby Jammy » Wed Mar 29, 2017 10:04 am

Hi,
For the graphics issue, it maybe related to its format and resolution, please send us the picture you used, we will check it.
Regards

Kablooey
Posts: 7
Joined: Mon Mar 27, 2017 2:41 pm
Contact:

Re: 27-aqtu72-03 screen resolution

Postby Kablooey » Sat Apr 01, 2017 6:08 pm

I am returning the unit. Your pass-the-buck customer service is a major cause for this.
27-AQTU72-03 in 08 Honda Pilot
Current issues:
1) Mic doesn't work with Android apps.
2) Steering wheel controls do not save correctly.
3) Graphics from standards apps like Google Maps do not render correctly. Aliasing effects make some text unreadable.


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