PUMPKIN CAR STEREO SUPPORT CENTER • Netflix plays sound but no video

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PUMPKIN CAR STEREO SUPPORT CENTER • Netflix plays sound but no video

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Netflix plays sound but no video

Posted: Sun Apr 16, 2017 6:41 pm

by Iamaklr

I have a pumpkin CN10-02201B it's the android 6.0 6.2 screen
I can pull up Netflix no problem with the app,but when I watch a show it's only sound and subtitles? Any help
Order number 105-9067853-7249836 amazon

Re: Netflix plays sound but no video

Posted: Tue Apr 18, 2017 3:50 am

by Jammy

Hi,
For this problem,it may caused by the incompatibility between the Netfix app and the unit.And maybe the unit don't suport the format of the video you play.
Could you provide a video to show us more detail about the play problem?
Regard.