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PUMPKIN CAR STEREO SUPPORT CENTER • Stereo Not Powering Down Properly and Backlighting Not Working
Page 1 of 1

Stereo Not Powering Down Properly and Backlighting Not Working

Posted: Sun Jul 16, 2017 4:33 pm
by NSouthwell182
Hi All

Today I have had to remove my stereo from my car and replace it with the original as it had completely flattened my cars battery.

The stereo I have can be found on this link : http://www.autopumpkin.co.uk/android-5- ... -link.html

I have attached some photos of the loom that came with the unit.

Ive had trouble with the units button back lighting not working and with the cars interior lighting and the stereo won't completely power down when the cars ignition is off and the car is locked which is why my battery has gone dead.

Can anyone help me please??

I think I need a different wiring loom for the unit.

Kind Regards

Nick

Re: Stereo Not Powering Down Properly and Backlighting Not Working

Posted: Mon Jul 17, 2017 9:19 am
by Jammy
Hi,
For the key light problem,you need to enter into factory setting page and tick the key light option.
For the battery drained problem,you can refer to the following thread.
viewtopic.php?f=3&t=161
Regards

Re: Stereo Not Powering Down Properly and Backlighting Not Working

Posted: Mon Jul 17, 2017 6:29 pm
by NSouthwell182
Hi,

Should the stereo work normally (plug in and play) if it has the cable with the can bus decoder box instead of having to cut cables and attach them to the cigar lighter?

As I'd rather sort it out this way instead of cutting cables.

Regards

Nick

Re: Stereo Not Powering Down Properly and Backlighting Not Working

Posted: Tue Jul 18, 2017 3:29 am
by Jammy
Hi,
If your car computer depends on the can bus system,the stereo should work normally with the ISO cable with can bus decoder.
Regards.

Re: Stereo Not Powering Down Properly and Backlighting Not Working

Posted: Wed Jul 19, 2017 5:26 pm
by NSouthwell182
Hi,

How can I get hold of one of the ISO Cables with the can bus decoder box on?

Many Thanks,

Nick

Re: Stereo Not Powering Down Properly and Backlighting Not Working

Posted: Thu Jul 20, 2017 5:50 am
by Jammy
Hi,
sorry,i can't understand your word well.
The ISO cable with the can bus decorder box is directly connect to the original connector like the ISO cable without the canbus. If you miss or don't get this cable,you can contact the customer service where you bought the unit to send you an ISO cable with the can bus.You need to tell them the SKU of the unit or your order number.
Regards.

Re: Stereo Not Powering Down Properly and Backlighting Not Working

Posted: Thu Jul 20, 2017 8:13 pm
by NSouthwell182
Thanks Jammy