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CN10-02201B-08A Won't connect toWi-fi Hotspot on Samsung S7 Active
Posted: Thu Sep 14, 2017 10:23 pm
by theh8ed
Hello, my CN10-02201B-08A will connect to my home wi-fi but will not connect to the hotspot on my Samsung S7 Active. I had returned a previous unit (same model) because the SD card reader wasn't working and that unit would connect to my S7. So I know I am taking the proper steps and it just isn't working. Hoping I don't have to return this unit also.
Amazon ORDER # 112-7126037-6687437
Thanks in advance.
Re: CN10-02201B-08A Won't connect toWi-fi Hotspot on Samsung S7 Active
Posted: Sat Sep 16, 2017 7:58 am
by Jammy
Hi,
sorry to bring you a bad experience.
Regarding the hot spot problem,please first try to clear up all the wifi connection record of the unit and then connect again. Did you try other other hot spot? If you don't mind,we hope you also can reboot your phone.
Hope your kind understanding.
Regards
Re: CN10-02201B-08A Won't connect toWi-fi Hotspot on Samsung S7 Active
Posted: Thu Sep 21, 2017 1:08 pm
by voddow
Same problem with my Sony Xperia XCompact. I tried:
- Reset WIFI connection records and connect again
- Restart of the phone
- Tried another Hot-Spot on my Sony Xperia Z3 Compact
Nothing seems to work, the unit cannot connect.
Re: CN10-02201B-08A Won't connect toWi-fi Hotspot on Samsung S7 Active
Posted: Mon Sep 25, 2017 9:39 am
by voddow
Any updates?
Re: CN10-02201B-08A Won't connect toWi-fi Hotspot on Samsung S7 Active
Posted: Mon Sep 25, 2017 4:34 pm
by BA Lightning
Same issue with S7 Edge.
Re: CN10-02201B-08A Won't connect toWi-fi Hotspot on Samsung S7 Active
Posted: Mon Sep 25, 2017 7:02 pm
by LeeH22
The returns department must be extremely busy.